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Webinar: Opportunity Calling - Tapping Into Disability Recruitment for Call Centers


Companies understand that there is no more critical point of engagement than between customers and call center representatives, yet employee turnover rates range near 30 and 45 percent in the call center environment. Employers are challenged in both attracting and retaining this critical workforce.

Disability Solutions has helped corporate clients meet this challenge by hiring jobseekers with disabilities. As a result, call centers are realizing positive results including reduced turnover, lower interview to hire ratios, and increased productivity.

 



Watch this webinar to learn about the following:

  • Success stories from leading employers Pepsi, Synchrony and others
  • Discover the business case for hiring talent in the disability community
  • Best practices to implement a disability hiring initiative
  • Strategies to establish open communication and ongoing support for employees with disabilities

Disability Solutions at Ability Beyond  •  4 Berkshire Boulevard, Bethel, CT 06801
www.disabilitytalent.org  •  www.disabilitysolutionstalent.org

Speakers:

Kevin McCloskey
Director of Partnership Engagement

kevin.mccloskey@abilitybeyond.org

Keith Meadows
Hiring and Engagement Consultant

keith.meadows@abilitybeyond.org